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refund & return
Return Policy
Mistral offers returns for faulty products. Please provide a receipt or bank statement.
For change of mind returns, all items must be unopened, unused and in a saleable condition.
Online Purchases
Online purchases can be returned through Customer Care team:
admin@gsmretailgroup.com
PayPal
Products purchased through PayPal must be returned with the original payment process.
AfterPay
Products purchased through AfterPay must be returned with the original payment process.