refund & return

Return Policy

Mistral offers returns for faulty products. Please provide a receipt or bank statement.

For change of mind returns, all items must be unopened, unused and in a saleable condition.

Online Purchases

Online purchases can be returned through Customer Care team: admin@gsmretailgroup.com

PayPal

Products purchased through PayPal must be returned with the original payment process.

AfterPay

Products purchased through AfterPay must be returned with the original payment process.