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refund & return

Return Policy

Mistral offers returns for faulty products. Please provide a receipt or bank statement.

For change of mind returns, all items must be unopened, unused and in a saleable condition.
 
Online Purchases
Online purchases can be returned through Customer Care team: admin@gsmretailgroup.com
 
PayPal
Products purchased through PayPal must be returned with the original payment process.
 
AfterPay
Products purchased through AfterPay must be returned with the original payment process.

Mistral combines functionality, quality and style all at an affordable price-point.

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