FREE SHIPPING FOR ORDERS OVER $99

for product, customer &
retailer support

Sales Support

Customer support for all brand related questions

Partner Support

Support for Mistral retail distributors

Available At

Australia Post
Woolworths logo
The-Reject-Shop

Product Manual Search

Contact Our Team

As a local Australian business, we are always striving to exceed customer expectations. We pride ourselves on providing functional, affordable and innovative products across the Mistral range. We currently offer a replacement/refund warranty.

We have strict quality control measures that are tested to meet Australian standards. However, if your product is faulty, please contact our warranty team.

Return Policy

Mistral offers returns for faulty products. Please provide a receipt or bank statement. For change of mind returns, all items must be unopened, unused and in a saleable condition.

Online Purchases

Online purchases can be returned through Customer Care team: admin@gsmretailgroup.com

PayPal

Products purchased through PayPal must be returned with the original payment process.

AfterPay

Products purchased through AfterPay must be returned with the original payment process.