Contact Our Team
As a local Australian business, we are always striving to exceed customer expectations. We pride ourselves on providing functional, affordable and innovative products across the Mistral range. We currently offer a replacement/refund warranty. 1300 373 199
We have strict quality control measures that are tested to meet Australian standards. However, if your product is faulty, please contact our warranty team on:
Mistral offers returns for faulty products. Please provide a receipt or bank statement.
For change of mind returns, all items must be unopened, unused and in a saleable condition.
Online purchases can be returned through Customer Care team: firstname.lastname@example.org
Products purchased through PayPal must be returned with the original payment process.
Products purchased through AfterPay must be returned with the original payment process.